Wednesday April 10, 2013
Thank you to our 2012 Sponsors
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Breakout Sessions
Product Development
How a product development process can help you mitigate risk
Having a product development process doesn’t just get your company’s products to market faster, an effective process can also force you to look at each product with pricing, product, reputation, and many other risks in mind. This panel of experts with Group and Individual backgrounds will discuss the many different risks that can be mitigated through a product development process, the rewards and stages of an effective process, and the hazards and missed opportunities of not having one.
Moderator:
Erin Crump
Director, Group Research & Development
Munich Re
Speakers:
Dave Harris
AVP and Pricing Officer, Individual Insurance Pricing
Manulife Financial
Tim Griffin
AVP, Pricing and Financial Underwriting, Client Solutions
Sun Life Financial
David Willows
Vice President, Strategic Market Solutions
Green Shield Canada
Risk Management
Turning risks into opportunities - Managing risk in a changing business environment
This session should help delegates gain insights into a number of key enterprise risk management questions including; How do rating agencies assess an organization’s enterprise risk management culture and capabilities? How do management and the Board interact in defining an organization’s risk taking philosophy and risk appetite? What are some of the key risk management opportunities, trends and challenges arising from evolving changes in our operating and business environment?
Moderator
Daniel Klein
Assistant Vice-President
Sun Life Financial
Speakers
Donald Chu
Director
Standard and Poors
Grant Hardy
Corporate Director
Aurigen Reinsurance Company
James Koo
VP, Chief Risk Officer (Canada)
Sun Life Financial
Creating Opportunities - Alternative Approaches to Business Development
Overview:
Life insurance is a declining part of the consumer balance sheet. Over the past 25 years the number of individual life insurance policies sold has reduced by about 50%. The industry life insurance industry has been moving upscale, more than doubling the average face amount over the same period, and leaving the so-called middle market unserved.
The growth in brokerage channels has meant a reduced investment in new, younger agents who can sell to their peers. Insurance agents actually seem to be aging faster than the population.
Life insurance is in danger of becoming a niche product. Where will the business come from in a decade? This session will explore the question and the possibilities.
Moderator:
Bob Brown
Chief Pricing Officer
Aurigen Reinsurance Company
Speakers:
Byren Innes
Senior Vice President and Director
NewLink Group
Sean Kilburn
Head of Insurance, Warranty & Money Services
Walmart Canada
Social Media - Risks and Rewards
Overview:
Managing the risks of social media while adding value to customer relationship The introduction of social media capabilities within an organization creates an opportunity to increase awareness of an organization and improve brand awareness. Other potential benefits are the ability to gain insights about customers and develop targeted marketing activities, leading to new business, as well the ability to monitor both positive and negative feedback from customers. However, Social Media programs can introduce risks that an organization needs to be aware of and should be mitigated via policies, governance programs, and management practices.
In this segment, we will provide an overview of social media, discuss the benefits and associated risks and how are companies leveraging it.
Moderator:
Alice Thomas
VP Digital, CRM and Contact Center Applications
Sun Life Financial
Speakers:
Wendy Arnott
VP Social Media and Digital Communications
TD Bank
Jeff Schick
VP Social Software
IBM
How paperless are we?
Overview:
Remember starting your underwriting career knowing that one day technology would replace you?
The paperless environment has arrived yet the critical thinking remains unprogrammable.
Join some of our industry colleagues as they discuss the past, present and future of all the spare time we now enjoy!
Moderator:
Dianne Pearce
Director, Underwriting
RGA
Speakers:
Sharon Smith
AVP and Chief UW
Sun Life
Brigitte Loos
Senior UW Specialist
Canada Life - Large Case Unit
Cindy Shirley
Manulife
Predictive Modeling
Overview:
With the amount of increasing data in today's world - how do we make sense of it all to cREate opportunity? This session will provide an overview of predictive modeling applications as well as delve into details of life insurance mortality and how predictive modeling can enhance the risk selection process.
Moderator:
Julie Chambers
Director, Risk Research
Great West Life
Speakers:
Barry Senensky
ClaimAnalytics
Dr. Guizhou Hu
BioSignia
Regulatory Capital
Overview:
ratchet (răch' ĭt)
n. a mechanism consisting of a pawl that engages the sloping teeth of a wheel or bar, permitting motion in one direction only.
When it comes to regulatory capital, is there a discernable clicking sound of a ratchet? This session will explore the driving forces behind, and the outlook for, changes in regulatory capital and address the related issues for the life insurance industry.
Moderator:
Gregg Clifton
Chief Financial Officer
Aurigen Reinsurance Company
Speakers:
Bernard Dupont
Managing Director, Capital Division
OSFI
Marco Fillion
Director, Audit and Assurance Group
PricewaterhouseCoopers
Kelly Levy
Vice President Capital Management
Great West Life
Financial reporting changes continue- What will the impact be on the industry?
Overview
With the adoption of International Financial Reporting Standards behind us you would hope we could have a year of calm following the storm. But this is not the case. With another draft standard on the valuation of insurance and reinsurance contracts expected out in 2012 the industry remains in limbo. In addition, the International Accounting Standards Board has released a number of new standards which are coming into effect in the next few years while a number remain in development. One thing is for certain the pace of change will continue for years to come. In this session we will provide you an update on the new and changing standards and discuss how they might impact the industry.
Moderator:
Leigh Chalmers
PwC
Partner, Audit and Assurance Group
Longevity Risk and Practical Solutions
Overview
With over 20 trillion of longevity risk globally and 1 trillion in Canada, where a small (1%) changes in annual mortality improvement can result in as much as a 5% change in value, it is no wonder that longevity risk is fast becoming the new elephant in the room. We look at various aspects of longevity risk, with a focus on financial impact and practical executable solutions.
Moderator and Speaker
George Graziani
Senior Vice President
Swiss Re
Speaker:
Gabrielle Boulianne, Phd
Sr Scientist, Hospital for Sick Children
Dr Boulianne, holds a Canada Research Chair in Molecular and Developmental Neurobiology where her research involves using, Drosphilia melanogaster, the fruit fly, as a model system to identify the genes responsible for Alzheimer's and human aging.
While it is assumed that ageing and lifespan are influenced by genetic factors, the identity of these factors remains largely unknown. Boulianne has previously found that over-expression of a single gene, superoxide dismutase (SOD1), in the motorneurons of the Drosophila, increases the lifespan of normal fruit flies by up to 40 percent. This suggests that individual genes acting in specific cell types can have a profound effect on lifespan. Boulianne's goal is to use the powerful genetic methods available in the Drosophila model to identify genes that regulate aging and determine the lifespan of an organism.
Sound Reinsurance Practices & Procedures (OSFI B-3) - The Update
Overview:
The next Board declaration deadline is fast approaching. This panel of insurance and reinsurance professionals will share what they have learned while working to be in compliance with OSFI Guideline B3. Discussion topics will include the impact on reinsurer letter of offer terms/conditions and contract language relative to the treaty reference document.
Moderator:
Mark Lombardo
Director, Individual Life
Munich Re Company
Speaker:
Nancy Hudson
Director, Reinsurance Admin, Controls and Treaties
Great West Life
Connie Dewar
Managing Director Life Insurance Group,
OSFI-BSIF
Murder She Wrote - Insights Into Murder Claims
Overview:
This individual life claim presentation combines the legal and claim investigation aspects related to murder and the beneficiary and the law around this complex issue. How does an insurer's policy contract wording affect this issue, what role does public policy play in influencing the decision on a claim where the beneficiary murders the insured? Helen Sava and Kerin Moreton will share real cases throughout Canada and Helen will debut her recently written opinion about the legal precedents rendered in each case.
Moderator:
Kerin Moreton
AVP Claims, Life, CI & Operations
Munich Re
Speakers:
Helen Sava, LLB
Legal Counsel
Sava and Associates
Kerin Moreton
AVP Claims, Life, CI & Operations
Munich Re
Products, what is brewing?
Amidst the turbulence where creativity and opportunities are of essence, how will products evolve? How creative can we really get? This is your opportunity to participate in a roundtable discussion regarding the major trends and forces that will shape product design. The session will be led by Brent Lemanski. Don't miss this unique opportunity to ask questions, share your views and advance your thinking on how this turbulence will affect your products.
Attendance to this roundtable session will be limited and participation is required.
Moderator:
Brent Lemanski
LIMRA and LOMA Canada
Creating the brand of you
Overview:
The business environment is constantly changing. So, how is your career doing against that change? Take the opportunity to hear about how you can charter your career path, sell yourself and create a unique brand that will be representative of who you are and what you have to offer. Learn to develop a non-traditional career path that expands your breadth of knowledge, experience and capabilities.
Gain insights: When does an actuary become a great business developer? How do we find the hidden talents that take our careers in new directions? Why do companies talk about job rotations, lateral moves, cross-functional assignments, global assignments and how might it work for you? Learn about the opportunities that may exist to help you create your personal brand and differentiate yourself in the marketplace.
Speakers:
Marcia Bequette
Vice President
RGA
Joe Mazzenga
Vice President
Furst Group
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