April 7, 2021

Hannover Re Hannover Re MunichRe Sureify KPMG MSLP RGA Gen Re Partner Re Swiss Re Oliver, Wyman Limited SCOR RMA Remark Optimum Reassurance Q_Perior Insight Decision Solutions Inc. Merrion Executive Search Berkshire Hathaway Club Vita Aon, Reinsurance Solutions OnDex MIB Dynacare Dacado Dacado pwc Valani
Hannover Re Sureify KPMG MSLP RGA Gen Re Partner Re Swiss Re Oliver, Wyman Limited SCOR RMA Remark Optimum Reassurance Q_Perior Insight Decision Solutions Inc. Merrion Executive Search Berkshire Hathaway Club Vita Aon, Reinsurance Solutions OnDex MIB Dynacare Dacado pwc Valani


2020 Breakout Sessions

Please note that the following breakout sessions may change for the April 7, 2021 conference. Please see our general information page for more details.

Browse through our 2020 session topics. You have access to 4 of the 12 sessions on the conference day. We’ve made session selection a little easier by noting who may best benefit from the specific breakout. You can, however, select and attend the session of your choice.

Breakout #1 - Consumer behavior: a study about engagement
11:15AM – 12:15PM and 3:00PM – 4:00PM

Life insurers are increasingly focused on the consumer – rightly so! What do we know about our customers preferences in regards to product design, how best communicate and engage with them?

This panel will discuss findings gathered from studies of customers including their behavior before and after the sales / engagement process. The results will surprise you.

Jean-François Lafond
Vice President, Business Development

Allison Broglie
Head of North America
ReMark International

Ian Jeffrey
Co-Founder and CEO
Breathe Life

Session is best suited to: Industry professionals across all functions (underwriting, actuarial, administration…).


Breakout #2 - Artificial Intelligence and Ethics in Insurance
1:45PM – 2:45PM and 4:15PM - 5:15PM

Artificial intelligence or AI has the potential to revolutionize the insurance industry. While other industries have achieved substantial efficiency gains over the past decade, expense ratios in life insurance have plateaued. Narrow AI that replaces or augments human decision-making has the potential to completely reshape the value chain, improve customer experience, reduce costs and improve profitability. However, when AI makes decisions on people, ethical questions arise. Are decisions fair or biased? Who is responsible when harm arises? How can we ensure that AI models built and used in insurance are not only effective and compliant but also ethical? Come join us for a series of basic and then provocative questions into these and other issues. The panel are experienced practitioners who have pondered and acted on such questions.

Emile Elefteriadis
Head Life& Health Products, Canada and Caribbean
Swiss Reinsurance Company Lt

Kilian Blum
Head Digital & Smart Analytics, Americas
Swiss Re

Christopher Cooney
Vice President, Modeling and Analytics
TD Insurance

David Stevens
Vice President & Chief Information Officer
Munich Re New Ventures

Session is best suited to: Anyone with an interest in AI and its ethical implications.


Breakout #3 - All things “E” the demand for digital solutions
1:45PM – 2:45PM and 4:15PM – 5:15PM

We face many challenges in a digital world – Electronic Applications, Electronic delivery, non-face to face sales, electronic signatures, where did they sign, what jurisdiction applies to the contract and what licensing concerns are presented. Also, what fraud measures are in place and where is all the data stored from a privacy perspective. Join this esteemed panel as they discuss all things “E” including stats from Environics on the drive to digital.

Shawn James
AVP, Underwriting Risk Management
Sun Life Financial

Julie Aldred
AVP & Lead Counsel, Individual Insurance

Michael Aziz
Canada Protection Plan

Larry Filler
SVP & Practice Leader
Environics Analytics

Session is best suited to: Intermediate-advanced


Breakout #4 - The Canadian Pension Risk Transfer (PRT) market: Challenges and Opportunities
11:15AM – 12:15PM and 1:45PM – 2:45PM

The PRT market continues to experience year-over-year record sales which has attracted the attention of new entrants, reinsurers and industry supporting organizations. This strong growth has been achieved despite the continuation of a number of market challenges. The speakers will discuss how PRT market participants have been reacting to key points of friction and what changes could enable a more efficient market that benefits all participants and spur further growth.

The speakers will discuss:

  • The state of the PRT market, the various participants involved, their views and motivations
  • Information asymmetry and data challenges
  • The latest Canadian longevity research, and the influence of inconsistencies in the longevity views of market participants and the underlying drivers of these differences
  • A view from the international PRT market and the learnings that can be applied to Canada

Albert Tiw
EVP & Chief Business Development Officer
Hannover Re

Richard Brown
Longevity Risk Consultant
Club Vita Canada

Karin Fröhling
General Manager, Longevity Worldwide
Hannover Re

Session is best suited to: Anyone interested in learning about Canadian PRT market developments


Breakout #5 - Insurance Protection vs. Financial Investment
11:15AM – 12:15PM and 3:00PM – 4:00PM

As Insurance products evolve to be more comprehensive and serve a wider variety of consumer needs, Insurance carriers are more than ever required to be diligent in reviewing and understanding what is being sold. Join us for a discussion around how is insurance being used and what trends are we seeing in the industry.

In this session we will hear from well-respected underwriter, tax expert, and business head on their perspectives of challenges the industry is facing due to more financial-based Insurance usage, as well as insights on future business models under this market trend.

Marylou Dunn
AVP & Chief Underwriter
Munich Re Canada

Ladelle Baar
Manager, Insurance Taxation Support, Insurance Solutions
Canada Life

Karen Cutler
Vice President and Chief Underwriter

Session is best suited to: Companies who are on the risk of heavy investment / financial / tax based products, in particular Par Whole Life


Breakout #6 - Market trends – is insurance still insurance?
1:45PM – 2:45PM and 4:15PM – 5:15PM

Creative insurance sales have always been a part of the business and now more than ever it is important to understand what tax strategies the market is using to generate insurance sales. How is leveraging being used and what else is coming in for consideration are important to know. Join us as we hear the perspectives of a top Tax and Estate Planning specialist, a top advisor and a valuable representative from CALU as they examine the current trends in the market so that we can understand this business and discuss what future impact this may have on the industry.

Florence Marino, BA, LL.B., TEP
Head of Tax, Retirement and Estate Planning Services, Ind Insurance Canada


Paul Tompkins, B.COMM., LL.B., CLU, TEP, FEA
Principle of Tompkins Insurance Services
Tompkins Insurance Services Ltd

Kevin Wark, LL.B, CLU, TEP
Tax Advisor

Session is best suited to: Intermediate-advanced – Industry professionals who are primarily involved in the underwriting, actuarial and product management functions involved in the sales process particularly on Participating Whole Life products


Breakout #7 - A Medical Perspective on The Future of Mortality Improvement
11:15AM – 12:15PM and 1:45PM – 2:45PM

New medical technology, genetics, drug resistance and personalized anti-cancer therapies - all of these areas in medicine are changing at a rapid pace. This interactive session will look at some of these recent advances and their impact on the insurance industry as it relates to longer life expectancies, increased cancer survivors, increased medical costs and potential opportunities for new and innovative insurance products.

Dr John Lefebre MD - Read about John
VP & GST Medical Director RGA

Session is best suited to: Those interested in understanding medical advancements and how it will impact one’s life and longevity


Breakout #8 - Pricing in Focus! What 2020 brings to the product design and pricing landscape.
1:45PM – 2:45PM and 4:15PM – 5:15PM

Back by popular demand, hear the latest trends and issues facing Pricing Leads from three leading Insurers and moderated by a Reinsurer to share the Reinsurers perspective. This session is a great opportunity for those in Pricing, Underwriting, Claims, Admin, and generally everywhere in the Insurance industry to hear about the current issues, threats, and opportunities facing Insurers related to product design and pricing.

Lisa Hebert-Losier
Director, Individual Reinsurance Solutions
Munich Re

Dan Barry
Pricing Officer, Life Insurance
Manulife Canada

Aleem Qureshi
Non-Par Pricing Lead
Canada Life

Jeremy Wing
Pricing Officer


Breakout #9 - Applying Agile concepts to Insurance/Reinsurance IT and Business Activities
11:15AM – 12:15PM and 3:00PM – 4:00PM

There has been a lot of talk in the industry as to how Agile concepts can be applied to both IT and Business processes to enable our industry to respond quickly to change.

This session will discuss what is Agile and how it can be applied within the Insurance/Reinsurance industry, review actual examples of its successful application and then discuss how an organization can practically deploy these agile concepts into their daily work life.

Craig Henningsen

Ed Nosenzo
North American CFO
Gen Re

Prashant Panavalli
Assoicate Partner – Regulartory Initiatives

Jean-René Rousseau
Director – Agile Centre of Excellence

Session is best suited to: Individuals seeking new ways to practically accelerate the delivery of new products, solutions and services within their organizations.


Breakout #10 - Time to Act: Facing the Risks of a Changing Climate
11:15AM – 12:15PM and 3:00PM – 4:00PM

Climate Change is quickly becoming the defining issue of our time, and will have significant implications for the insurance industry, as a result of both physical risks through its underwriting activities as well as transition risks from its investment activities. The sheer scale of investment required to accelerate transition to a low carbon economy also presents opportunities for the industry in the form of new products and services, and asset classes.

This session will explore climate-related risks and opportunities for the industry from the perspective of the P&C, Life and Health, and Investment sectors.

Zahir Bhanji
CFO, US Insurance

Andre Choquet
Director, Client Portfolio Management
Russell Investments Canada

Heather Ingram
Client Manager
Swiss Re

Natalia Moudrak - Read about Natalia
Director, Climate Resilience
Intact Centre for Climate Adaptation

Session is best suited to: All attendees


CRC Talks #1: Professional Development
3:00PM and 4:15PM

Set in the style of “TED Talks”, this session profiles individuals from our industry telling their story, in their words. You will hear about personal and professional challenges from their careers which can help you to succeed! Professional development allows you to invest in your greatest resource – you.

Lori Boyce
Former AVP, Underwriting Risk Management and R&D
Retired, former Manulife

Arthur da Silva
Senior Manager – Actuarial, Rewards & Analytics

Banasha Shah
Consulting Actuary, Insurance Advisor
Longevity Financial

Gaurav Upadhya
Chief Actuary

This session is best suited to: All levels


CRC Talks #2: Mental Wellbeing
3:00PM and 4:15PM

Set in the style of “TED Talks”, four dynamic speakers will heighten your awareness of mental wellbeing and galvanize you to action in maintaining and improving your own mental health.. Come prepared to be mesmerized.

Connie Ellis
Learning Consultant
Centre for Addiction & Mental Health (CAMH)

Blake Hill
Vice President Insurance Business Development
dacadoo americas

Dr. Tim Meagher
Vice President & Medical Director
Munich Re

Wendy Stockford
Director, Wealth & Life Claims
Canada Life

This session is best suited to: All levels